Is your sincere thank you the end of the sale? NO. How you treat your customer after the sale is crucial to the success of your business. People do business with people who they know and trust. Encouraging them to be repeat customers is much easier, and less expensive, than cultivating new customers. Absolutely essential … More After the Sale
What is that little black and white square that is popping up on all kinds of advertising? That little box that looks like a child’s artwork is called a QR code. QR is abbreviated from “quick response”. With a Quick Response code app on your smart phone, you can scan the square to get … More Kids with Crayons
Would you like to lose 6 million dollars? It is very easy; just follow these five easy steps: 1. Be sure at least three people have a bad experience in your store. 2. These three people will tell at least 48 other people about what happened and why they won’t ever go back to your … More How to Lose 6 Million Dollars
Online Coupons Couponing has become a national obsession. It is also a full time job. If you are interested in receiving discounts that you can really use, without spending a lot of time hunting for them, check out the new online discount sites like Groupon and Limelight Deals. The new SaveLocal lets you sell shareable … More Getting a Bargin-Online Coupons
I have borrowed this blog from eMarketing Association Network on Linkedin. It is such an important message, we all need to be paying attention. Why do so many companies show an utter contempt for their customers? Think about emails that state “do not reply to this email, this address is not monitored” (translation – we really don’t … More The Despicable Customers-How Not to Treat Your Customers
Miscellaneous Thoughts - from my brain to yours 